In a digital age where trust is the ultimate currency, jbensonNotary is proud to maintain an elite standard of service. You may see many businesses touting high ratings, but what do they truly represent? How prestigious are they, and what exactly sets a top-tier company apart from the rest? When you choose a partner for your most important transactions, understanding these benchmarks of excellence is key.

The Gold Standard of Marketplace Trust

The Better Business Bureau (BBB) has an impressive 100-year history of protecting consumers, regulating businesses, and strengthening marketplace trust. Founded in 1912, this non-governmental, nonprofit organization has built a legacy of accountability. By mediating disputes and maintaining a rigorous database of letter-grade ratings (from A+ through F), the BBB allows consumers to make informed choices based on a business’s transparency and its adherence to a strict Code of Business Practices.

The Formula for an A+ Rating

A high rating isn’t just handed out; it is earned through a proprietary formula that weighs 17 different factors. This system looks at both quantitative and qualitative data to paint a full picture of a company’s integrity.

Specific factors in the formula include:

  • Quantitative Data: Measurable elements such as the business’s length of existence, professional licensing, and the total number of formal complaints relative to the volume of customers served.

  • Operational Performance: Tracking any delayed or dropped complaint resolutions, government sanctions, or failure to address feedback.

  • Qualitative Judgment: BBB regulators assess the relative severity of complaints, truthfulness in advertising policies, and the quality of background information provided.

Weighting and Consumer Feedback

In almost all cases, the final score is driven by consumer feedback. While the 17 factors are separate, they are weighted differently. Ultimately, nearly 85% of the final score is determined by the Bureau’s evaluation of customer complaints and the business’s proficiency in resolving them.

An Indicator of Professional Excellence

A business that receives an A+ rating exhibits consistently excellent customer service and a proactive dedication to its clients. It is a viral indicator of a “consumer-first” operation. Other factors that work in a business’s favor include:

  • Experience: Length of operation indicating stability and trustworthiness.

  • Proficiency: Professional accreditation of the staff and overall company.

  • Transparency: A willingness to make background information publicly available.


A Better Way to Close with jbensonNotary

Since 2008, jbensonNotary has been the trusted partner for title agencies, mortgage lenders, servicers, and consumers to perform loan and document signings in multiple languages across the country.

Unlike other signing services, jbensonNotary “touches” every file 8 or 9 times to ensure the process moves forward free of delays. This meticulous attention to detail is why we have successfully completed over 250,000 signings in all 51 jurisdictions and maintained an elite closing ratio of 96 percent.

Ready to experience the jbensonNotary difference? Visit www.jbensonNotary.com to get started today!


Category: Notary News

Tags: #A+Rating #CommitmentToExcellence #jbensonNotary #NYNotary #Trust #BusinessEthics #MarketplaceIntegrity #ProfessionalStandards


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